J. Seigel Footwear Inc.
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Goods may be returned within 2 (two) weeks for a full refund, provided they are unworn and with all the original packaging. All boxes must be wrapped or placed in another box. Product special ordered and not stocked by us may be considered final sale (the consumers' agreement will be obtained before the order is placed !!) Transport charges are not refundable, and collect shipments will not be accepted. Although every effort is made to ship goods promptly, delivery speed by the carrier cannot be guaranteed (unless special arrangements are made, usually with UPS express). Normal delivery time outside Ontario by UPS or Fed-ex Ground is 3-8 business ( working) days, or Canada Post Xpress Post is 2-6 working days. Surface mail ( Xpedited post), and delivery to non major centers may take longer. Deliveries in December may also take longer. Increased security at customs inspection may also delay receipt of product. All shipments are shipped insured.

Product must be returned as shipped, particularly without animal hairs, perfume or tobacco odour.

Xmas:Products purchased for the holiday season must be posted no later than Jan.3. Please advise us at the time of purchase if the item is a gift.

Goods shipped from outside Canada must be returned by mail (surface or air) only, as UPS and others will charge brokerage for goods crossing the border. Do not ship Xpress Post outside of Canada, as these shipments are given to a courier. Any brokerage charges incurred on returned goods will be deducted from refunds owing. Please put a letter or packing slip on the outside of the parcel indicating that the product is being returned for a refund, and the country of the manufacturer. Return instructions are included with the sale.

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